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Cookie Policy

Overview

On www.facecard.org website and our mobile website (“the Platforms”) we and third parties can store and access cookies, IP addresses and use other tracking technology methods to enable platform functionality, collect aggregated data about website usage, improve your online experience and manage and tailor our advertising and service communications with you. There are means of disabling cookies as set out below if you choose to do so, however this may affect your use of our Platforms. See below for more information about what cookies are, the tracking technology we use, and how we use Them.

What is a cookie?

A cookie is a small file that is placed and stored on your browser or device by a platform. Cookies allow a website owner to distinguish the activities carried out from your device from other users of that website. Each website can send its own cookie to your browser or device if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

How do we use cookies and our types of cookies?

Our Platforms use essential Cookies, which are essential for the operation of our website. These include cookies that enable you to log into secure areas of our websites, progress or complete a booking, or use other online services we provide. Cookies can be categories based on several attributes: Session cookies exist just for your session on our Platform and persistent cookies exist for a period of time after your visit; First party cookies are cookies set by our Platforms and third party cookies are set by third party platforms. We utilise both session and persistent cookies, and first and third party cookies. We also use cookies for different purposes. For example, we use some cookies to provide a seamless service when you use our loyalty schemes , or complete a booking, or where you don't complete a booking (so we can inform you of this and provide assistance) and other cookies to improve our use of advertising to make it relevant to you. To assist you, we've provided a more detailed explanation of the types of cookies we use below categorised by the purpose of the cookies.

How can I reject cookies and/or delete existing cookies?

You can update and change your cookie preference in our cookie preference centre that you can access above. Besides the above-mentioned cookie preference centre, you can change your cookie setting in your browser, and in some cases in your devices, too. You can set your browsers or devices to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to you and accordingly you may not beable to take full advantage of all of the website's features. Each browser is different, so check the ‘help’, 'options', 'preferences' or similar menu of your browser to learn how to change your cookie preferences. The following links provide more information on cookie settings for commonly used browsers: Cookie settings in Internet Explorer; Cookie settings in Firefox; Cookie settings in Chrome; Cookie settings in Safari web and iOS. You can also visit http://www.aboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. This site includes details on how to delete cookies from your computer as well as more general information about cookies. We do not recommend turning cookies off when visiting our Platforms as this could disadvantage you by preventing you from making bookings through our loyalty schemes or preventing you from booking certain types of products and services. It may also mean that certain parts or functions of our websites do not work properly. Please also note that if you delete your cookies, we may no longer automatically recognise your preferences, such as language and country preferences, any previous consent to terms and conditions or any opt outs.

Detailed information about cookies

This table details some examples of the different cookies that our Platforms use. The table sets out information explaining the purpose of these cookies and where applicable, includes links to further information that may be of use. Category Cookie Name Purpose More

Category Cookie Name Name Purpose More information
Essential Emirates Created CustomPopup, Mandatory Saving application related information Not Applicable

 

Other tracking technologies

We use clear image files, pixel tags and other similar technology embedded within emails we send to you and on our Platforms. These files are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear images are embedded invisibly on web pages or in emails. We may use clear images (a.k.a. web beacons, web bugs or pixel tags), in connection with the Platforms to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about usage of the Platforms. We and our third party service providers also use clear images in HTML e mails to our customers, to help us track e mail response rates, identify when our e mails are viewed, and track whether our e mails are forwarded.

Updates

We may amend our Cookie Policy from time to time to keep it up to date with legal requirements and the way we operate our Platforms. If we decide to change our Cookie Policy, we will place any updates on our Platforms, such as this webpage. Please regularly check this webpage and the Cookie Policy of any relevant Platforms for the latest version of our Cookie Policy